Remember, do not use this form if you are expressing dissatisfaction with Kent Police. You must instead make your complaint to Kent Police's Professional Standards Department (PSD).

In order to deal promptly and effectively with the issues you are raising, please include as much information as possible under Section 1: About you and your complaint.

You are not required to complete Section 2: Equality of Service. If you choose to do so you will be helping us when we review our processes to ensure everyone has an equal chance to use our services.

Please note that if you're writing to us on behalf of the complainant, their written consent must be provided. We cannot correspond with you about another individual unless we have their express, written consent. This includes family members or partners.

Consent must be sent to Head of Standards and Regulations, Office of the Kent Police and Crime Commissioner, Kent Police Headquarters, Sutton Road, Maidstone, Kent, ME15 9BZ or a scanned copy sent via email to

If it is difficult for you to use this form - for example if English is not your first language or if you have a disability - please let us know.

Before submitting your form, please also read our policy on vexacious complaints and acceptable behaviour; and our privacy notice:

Fields marked with * are mandatory


To understand how we handle personal data, read our privacy notice.

See our privacy policy

How we handle your personal information

The information you provide to the Office of the Kent Police and Crime Commissioner (OPCC) is important and we have a duty to manage it carefully. Under no circumstances will we sell, trade, rent or otherwise disclose your details to others unless required to do so by law.

You may be aware that data protection law changed in May 2018. To make sure you fully understand how we use your personal information, we have updated our Privacy Notice below.
Please read this if you wish to contact the Kent Police and Crime Commissioner, or the Office of the Kent Police and Crime Commissioner. If you are making contact on behalf of someone else, please refer them to this notice, or pass a copy on to them.
This Privacy Notice can be downloaded as a pdf document here, or you can request a paper copy by:

  • Email:
  • Telephone: 01622 677055 (Monday to Friday, 9am - 5pm)
  • Post: Data Protection Officer, OPCC, Kent Police HQ, Sutton Road, Maidstone, Kent, ME15 9BZ

You can also contact us to request alternative formats, including large print.